Responsible Gaming
Our Commitment to Responsible Gaming
At Fair Go Casino Australia, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.
Age Verification
Fair Go Casino Australia is only available to individuals who are 18 years of age or older (or the legal gambling age in your state/territory, whichever is higher). We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding gambling activities or lying about time spent gambling
- Neglecting family, work, or education responsibilities due to gambling
- Experiencing anxiety, depression, or mood changes related to gambling
- Spending more money and time gambling than intended
- Unable to cut down or stop gambling despite wanting to
- Borrowing money to gamble or pay gambling debts
- Using gambling to escape from problems or stress
- Neglecting personal hygiene, health, or relationships
- Experiencing financial difficulties due to gambling
Self-Help Tools & Limits
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a session or timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Take a Break: Use our timeout feature to pause your account for a set period
For more information on how to use these tools, please contact our customer support team or visit your account settings.
Support & Help Organisations
If you are struggling with gambling, please reach out to one of these organisations:
Australia
- Gambling Help Online - Free, confidential support and counselling for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare - Free support for problem gambling
www.gamcare.org.uk - GamStop - National self-exclusion scheme for online gambling
www.gamstop.co.uk
United States
- National Council on Problem Gambling (NCPG) - Confidential helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Canada
- Responsible Gambling Council - Evidence-based support and information
www.responsiblegambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
www.bzga.de
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out to support services. The organisations listed above offer free, confidential assistance and can provide strategies to help you regain control.
Remember: You are not alone, and help is available.